Terms of Service - Diverse SPACE
Access to and use of our website and digital learning services provided by Diverse SPACE are governed by the following terms and conditions. By continuing to browse and engage with our platform, you are agreeing to comply with and be bound by these terms.
This website is operated by Diverse SPACE Ltd (Company Number: NI704666), based at The Meteor Building, 7 Corchoney Rd, Cookstown, BT80 9HU.
The term “Diverse SPACE”, “us”, or “we” refers to the owner of the website. The term "you" refers to the user or viewer of our website.
The content provided on this website is for your general information and use only. It is subject to change without notice. We make no warranties or guarantees regarding the accuracy, performance, or suitability of the information and materials provided. You acknowledge that such information may contain inaccuracies and we expressly exclude liability for any such errors to the fullest extent permitted by law.
Your use of any information, services, or digital materials available through this website is entirely at your own risk, for which we shall not be liable. It is your responsibility to ensure that any courses, webinars, memberships, or coaching services meet your specific requirements.
This website contains content owned or licensed by us, including design, layout, appearance, and graphics. Reproduction is prohibited without permission.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may include links to other websites for further information. These links do not signify our endorsement, and we hold no responsibility for the content of linked sites.
You may not create a link to this website without prior written consent from Diverse SPACE.
Use of this website and any dispute arising from it shall be governed by the laws of Northern Ireland and the UK.
We may revise these terms and conditions at any time, and your continued use of the website will signify your acceptance of any changes. Please check this page regularly to ensure you are aware of any updates.
Communication
We aim to respond to emails within 2 working days. If you do not receive a response, please follow up by phone to ensure your query is received.
Terms & Conditions of Service
- Definitions
- (1.1) "User", "you" refers to individuals accessing or using Diverse SPACE services.
- (1.2) "Diverse SPACE", "we", "us" refers to Diverse SPACE Ltd.
- (1.3) "Conditions" refers to these terms and conditions of service.
- Services Offered
- (2.1) We provide online and in-person neurodiversity training courses, memberships, webinars, and coaching sessions. We do not sell physical goods.
- (2.2) Course details, availability, and access durations are outlined on each course page.
- (2.3) Access to services is granted on receipt of payment unless otherwise stated.
- Payments & Refunds
- (3.1) Payment is required in full before access is granted to courses or memberships unless otherwise agreed in writing.
- (3.2) Refunds will only be issued if a course is cancelled by Diverse SPACE or in the case of technical faults preventing access that cannot be resolved within 7 days.
- (3.3) Refunds are not issued for change of mind once course materials have been accessed.
- Digital Content Access
- (4.1) Course materials are for the sole use of the registered user.
- (4.2) Content must not be shared, copied, or distributed without express permission.
- (4.3) Membership content is available for the duration specified at the time of purchase and subject to renewal.
- Webinars & Coaching
- (5.1) Webinars are delivered live and/or recorded for later access.
- (5.2) Coaching sessions must be booked in advance and are subject to availability.
- (5.3) Missed sessions without 24-hour notice may not be rescheduled or refunded.
- User Conduct
- (6.1) You agree not to misuse the website or engage in any conduct which is unlawful or prohibited by these terms.
- (6.2) Access may be terminated without notice for misuse of the platform or breach of these conditions.
- Intellectual Property
- (7.1) All content provided through Diverse SPACE is owned by or licensed to us.
- (7.2) You may not use any part of the materials for commercial purposes without a licence from us.
- Limitation of Liability
- (8.1) We are not liable for any indirect or consequential loss arising from the use of our services.
- (8.2) Our total liability to you in respect of all losses shall not exceed the amount paid for the relevant service.
- Force Majeure
- (9.1) We are not liable for failure or delay in delivery of services due to events beyond our reasonable control.
- Complaints
- (10.1) If you have any concerns or complaints, please contact us directly. We will aim to resolve issues within 5 working days.
This document was last updated on 15/05/2025